About Dan's Maid

Welcome to Dan’s Maid, Toronto’s trusted name in professional cleaning services. We are a locally owned and operated business dedicated to making life easier for our clients by providing cleaning solutions for homes of all sizes. Founded to help busy residents enjoy more time and less stress, the company offers flexible, eco-friendly services tailored to each client’s needs. With a focus on excellence, trust, and customer satisfaction. We’re committed to exceeding homeowners’ expectations with our top-quality cleaning services. We recognize that every home is unique, which is why we offer fully customizable cleaning plans to fit your specific needs. Whether you need a deep clean, regular weekly or bi-weekly service, or a move-in/move-out cleaning, we’re here to help!

OUR Mission

Since our founding, our goal is to provide exceptional, eco-friendly cleaning services throughout Canada. We have rapidly become the region’s trusted cleaning service. As a locally owned and operated business, we take pride in our strong community ties. Our team of experienced cleaning professionals is committed to providing high-quality, dependable, and cost-effective cleaning solutions for both residential and commercial clients. Nowadays, we’ve grown and expanded our service offering personalized cleaning plans at competitive prices, while maintaining a strong commitment to the community and sustainable practices.

OUR VISION

At Dan’s Maid we focus on long-term customer satisfaction by ensuring our services are convenient and accessible. Committed to sustainability, we build trust through dependable, high-quality service. A spotless space is our priority, and your trust is our greatest achievement.

OUR CORE VALUES

Welcoming a cleaning service into your home is a matter of trust, and at Dan’s Maid, we take that responsibility seriously. We are committed to delivering exceptional cleaning with honesty, professionalism, and clear communication. Our team works diligently to ensure your needs are met and your expectations exceeded. Our core values shape every service we provide and drive us forward as we grow across Canada. They represent our dedication to quality, reliability, and customer satisfaction.

Why choose Dan’s Maid?

✔ Proven Experience and Quality Service Positive Word of Mouth. We provide quality work and client service and this is why 80% of our clients come from referral– which is what sets us apart from the competition.

✔ We will listen to you and your wishes, and give you a realistic estimate on how we think we can make manage your account and cleaning requirements. Our professional cleaners are going to do everything possible to satisfy all of you requirements.

✔ Our professional cleaners are going to do everything possible to satisfy all of you requirements.

✔ We encourage and build solid relationships – Our customers are of paramount significance to us. We build our business relations on trustworthiness and reliability, making sure that our relationships last for many years.

✔ What helps our company to grow is reputation and how important ‘word of mouth’ is. 80% of our yearly business come from recommendation and at the same time we are seeking for new clients. How we achieved this by always putting the client first.

We promise you with

✔ Excellent operational and administrational support

✔ Value for money and simplicity

✔ An accredited service industry experience, Plus, an irresistible range of cleaning services

✔ We are receptive an we stay engaged in a project during the whole process.

✔ Our service is performed on time and it is very affordable, too.

✔ Our cleaning company doesn’t do “one size fits all”, but rather tailor solutions to a customer’s requirements, completing the job right.

✔ As a registered client, you will be able to discuss your needs with your Client Manager at all times.

✔ After Sales Service and Customer Satisfaction – Our commitment to you does not end with a certificate. We aim to go beyond the expectations of our clients, so we can completely satisfy their individual requirements.

✔ We give you one dedicated contact for the whole process: Your very own Account Manager. Any problems, your contact takes care of them; leaving you free to get on with the rest of your job.

✔ We will establish and carry out periodical quality control checks so a high standard of service is maintained at all times in order to meet your expectation and satisfaction.

✔ Nevertheless, we have an established customer complaints procedure in place and all cleaning staff and management are aware and have been trained to handle complaints in a professional and courteous manner.

✔ We have always aimed to encourage, value and manage diversity in all areas of our business and to be an equal opportunities employer.

✔ We are up-to date with the very latest professional products and techniques. We are fully accredited members of different organisations – accreditations.

FAQ

What types of cleaning services do you offer?

We provide a wide range of cleaning services tailored to meet the needs of Toronto residents, including regular house cleaning, deep cleaning, move-in/move-out cleaning, office cleaning, post-construction cleaning, and specialty services like carpet and upholstery cleaning. Our services can be customized to suit your specific requirements.

Are your cleaning products safe and environmentally friendly?

Yes, we use eco-friendly and non-toxic cleaning products that are safe for both your family and pets. Our commitment to sustainability ensures that we provide a clean environment without compromising the health and safety of your home or office.

How do I book a cleaning service in Toronto?

You can easily book a cleaning service by calling us at [phone number], emailing us at [email address], or using the online booking form available on our website. Simply choose the type of service you need, and we will take care of the rest.

What areas in Toronto do you serve?

We proudly serve all neighborhoods in Toronto, including Downtown Toronto, North York, Scarborough, Etobicoke, and more. If you’re unsure whether we cover your area, please contact us, and we’ll be happy to assist.

Do I need to be home during the cleaning?

You don’t need to be present during the cleaning. However, we do ask that you provide access to your home or office beforehand. Many clients provide us with a key or entry code for convenience, which we handle securely.

Do I need to supply any cleaning equipment or products?

No, our professional cleaners arrive fully equipped with all the necessary cleaning products and equipment. However, if you prefer us to use specific products or have particular cleaning requests, please let us know, and we will accommodate them.

How can I reschedule or cancel a cleaning appointment?

We understand that schedules can change. To reschedule or cancel an appointment, please notify us at least 24 hours in advance. This notice helps us manage our schedule efficiently and accommodate other clients.

Are your cleaning staff insured and background-checked?

Yes, all our cleaning professionals are thoroughly vetted, insured, and bonded. They undergo background checks and receive extensive training to ensure they meet our high standards of service and professionalism.

How do you determine the cost of a cleaning service in Toronto ?

Our pricing is based on several factors, including the size of the space, the level of cleaning required, and any specific requests you may have, for studio appartement your cleaning service can start from 100$ . We offer free estimates, so you know the cost upfront

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, debit cards, e-transfers, and cash. Payment is due upon completion of the service or as arranged in advance.

Do you offer discounts for recurring services?

Yes, we offer discounts for regular, recurring cleaning services (weekly, bi-weekly, or monthly). Please contact us for more details about our discount plans and packages.

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